FAQ's

Local Pick Ups: Local pick ups are available most weeks in either Napa or Penngrove.  Upon placing an order online, we will email you with the next available pick up dates and times.  

Shipping: All of our products can be shipped in the lower 48 states.  All beef is shipped frozen for delivery in 1 to 2 days.  Our insulated boxes can hold up to 15 pounds of beef and are packed with an additional 5 pounds of dry ice.  Orders placed by noon on Monday will ship on Tuesday.  

Return Policy: All sales are final, no refunds, and we cannot accept returns.  If you are not satisfied with your purchase for any reason, please reach out to us so that we can offer a solution.